Hello!

I’m a user research leader who empowers businesses to be user-centered from the start.

I do so as a user research advisor and consultant for early- and growth-stage companies.  Together, we utilize UX research methods and psychological principles to accelerate the path to product-market fit or, at later stages, to build new products in a more user-centered way. 
I tend to serve as a “player/coach” - a  thought partner and a teacher, so teams are left with insights and with skills.
  • Research:   More deeply understand your users
  • Strategy:  Translate user insights into strategy
  • User research skills:  Kickstart a robust, ongoing research practice

Want to work together?  Read on, or reach out:
Get help with…

Research

If you’re asking yourself…
  • Who are our users?  What do they most want or need?
  • What should we build for them?
  • How should we build it?  
  • Did we build it well?  
Then we can collaborate on the following:
  • Discovery research (e.g., user interviews, observation, diary studies)
  • Evaluative research (e.g., concept tests, usability, surveys)
  • Synthesis (of the above, or your existing user research data)
  • User-centered product brainstorming
 
Get help with…

Strategy

If you’re asking yourself…
  • What’s our vision?
  • What’s our long-term product roadmap?
  • What’s our short-term product roadmap?

Then we can collaborate on the following:
  • Building a user “north” star - user problem statement, user needs framework(s), personas, journey maps
  • User-centered product (or other cross-functional) roadmap brainstorming
  • Team or business strategic planning (combining user needs with business needs)
 
Get help with…

User research skills

If you’re asking yourself…
  • How do I add more rigor to my customer conversations, or other user research practices?
  • When do we conduct what type of user research?
  • How do we build an ongoing research practice?

Then we can collaborate on the following:
  • Cross-functional user research skills-building:  training sessions, templates, in-situ learning, direct coaching and feedback
  • Research roadmaps
  • Ongoing research practice planning
  • UX organizational planning, hiring, management